How do I verify my phone number
Hello there Machibet members If you want to verify your phone number Simply follow the video or follow the steps below: Tap onto the Login Button Login to your account Click My Account at the bFew readersHow to add date of birth
Hello there Machibet members If you want to Date of Birth Simply follow the video below or follow the steps below : Tap onto the Login Button Login to your account CFew readersHow to add E-wallet account
Welcome to Machibet! We're delighted to have you here. In this guide, we will teach you how to add your e-wallet. Below, you can find the video guide or step-by-step instructions on how to do it: Tap onto the Login Button Login to your account (https://storage.crisp.chat/users/helpdesk/website/64ced1d4feb12c00/2Few readersHow to add email ?
Hello there Machibet members If you want to add e-mail. Simply follow the video guide or follow the steps below : Tap onto the Login Button Login to your account Click My Account at the bottom (https://stFew readersHow to add more than 1 e-wallet account?
Welcome to Machibet! We're delighted to have you here. In this guide, we will teach you how to add your e-wallet. Below, you can find the video guide or step-by-step instructions on how to do it: Tap onto the Login Button Login to your account (https://sFew readersHow to register an account?
Creating an account is easy, you can see the video from below or just follow the steps below: Tap the “REGISTER” button in the bottom of the home page and you will be brought to the "Register" page. Under tPopularForget Username?
If you've forgotten your username, kindly contact our Customer Support Officer via live chat by providing your: Full name E-mail Mobile number You could start a live chat by tapping any “Live Chat” Icon.PopularForgot Password?
If you've forgotten your password, do not worry! We got you covered! Simply watch the video below or follow the picture steps below to reset your password: Tap on "Forget password" from the login screen Insert your Username and your registered mobile number (https://storage.crisp.chat/users/helpdesk/website/64ced1d4feb1Some readersHow can I update my personal information?
You can update your personal information by following the steps below: Log in to your account. On the bottom-right corner of the home page, tap on “My Account” 3. On the “My Account” page tap “PROFILE”. 4. On “PROFILE” you should be able to select the details you wouSome readersHow to change your password?
Simply follow the video guide or the steps below to change your password: On the bottom-right corner of the home page, tap on “My Account” On the “My Account” page tap “CHANGE PASSWORD”. (https://storage.crisp.chat/users/helpdesk/website/64ced1d4feb12c00/screenshot-2023-03-Few readersCan I create more than one account?
Authentic identity is required when creating an account at Machibet. Maintaining more than one personal account is against the Machibet terms and conditions. Any additional accounts created will be closed.Few readersCan I open an account on behalf of someone?
No, you can only open an account in your own name. Any accounts opened under fake names will be closed.Few readersWhat is KYC?
Know Your Customer (KYC) is the mandatory process of identifying and verifying the client's identity is legitimate when opening an account. Verifying your account will help us get to know you better and protect your account against account takeover attacks and money laundering efforts.Few readersUploading document for verification
When sending documents for account verification (if required), please ensure Your picture or file shows the whole of the requested document Able to read any writing or numbers clearly. To make this process as simple as possible is to email clear pictures of your documents to support@machibet.com. You can use a digital camera or mobile phone, or scan them and save the images on your mobile phone/computer. If you'd prefer to manually send to us thrPopularWhat are the restrictions to Sign Up in MachiBet?
Before registering/ login into our website, please ensure you have reached the legal age of 18 years old or older, and agree to abide by the terms and conditions set by the company. Regulatory restrictions may vary according to country. Please obey local laws and regulations. Any losses due to the consequences above, for which MachiBet shall not be liable.Few readersHow to login ?
Have you registered as a MachiBet member? If your answer is no and required a guide tap here. After you register an account, the system will automatically log you in and redirect you to the homepage. If you are an existing member, to login into your account, simply follow the steps below: At the home page tap on the “Login” button, and it will take you to the “Log in” page. (https:/Some readersI am not receiving the verification code (OTP) on my phone.
You are trying to verify your mobile number or reset your password, but you are not receiving a verification code (OTP), kindly check if the number you have entered is correct. If the number you entered is correct and you are verifying a mobile number for a new account, you can use an alternative number or try again in a few minutes. If all else still fail, you might have exceeded the maximum daily limit of 3 verification code requests per day.Few readersI can't register because my data has already been registered. What can I do?
Kindly contact our Customer Support Officer for further assistance by tapping on our “Live Chat” Icon.Few readersIs my personal information and transaction secure?
Our site is developed with your personal privacy and security as our primary concern. MachiBet is regulated and will not disclose your personal information that employs the highest data encryption standards to any third party unless required by applicable laws and regulations or court orders. MachiBet reserve the right to disclose and transfer your personal data to our respective payment settlement service providers and financial institutions to the extent necessary for the completion of paFew readersMy e-mail address is incorrect, how do I update this?
We’ll need to update this for you and verify the new details provide are correct. Kindly send us the following legal documents through Customer Support Officer or email us at support@machibet.com: Machibet Account Username Full Name as per National ID Date of Birth Phone Number Previous E-mail Address New E-mail AddressFew readersMy Mobile Phone number is incorrect/changed, how do I update this?
We’ll need to update this for you and verify the new details provided are correct. Kindly send us the following legal documents through Customer Support Officer or email us at support@machibet.com: Machibet Account Username Full Name as per National ID Date of Birth E-mail Address Previous Phone Number New Phone NumberFew readersMy date of birth is incorrect, how do I update this?
We’ll need to update this for you and verify the new details provided are correct. You can find the "Live Chat Agent" from the bottom-right corner with the message icon and request for Change Date of Birth. Kindly send us the following legal documents through Customer Support Officer or emFew readersMy Full Name is incorrect, how do I update this?
We’ll need to update this for you and verify the new details provided are correct. Kindly send us the following legal documents through Customer Support Officer or email us at support@machibet.com: Machibet Account Username Full Name as per National ID National ID Number National ID Picture (Front & Back) Handheld National ID PicFew readersCan I change my username after completing account registration?
No, you are not allowed to change your username after registration. Once you successfully registered an account your username will be fixed.Some readersCan I login to my MachiBet account on 2 devices at the same time ?
No. you only allow one account to log in at a time. If the system detects a duplicate login, it will reset your session and automatically log you out from the previous device.Few readersWhy did you suspend my account?
Keeping your profile and personal information safe is our top priority. We’re always working to protect our customers from fraud, scams, and bad actors, so we suspend any profile that doesn't follow our policies. If your account has been suspended, it’s most likely because we noticed that your transactions, recipients, or payment methods don’t comply with our terms.Few readersWhat should I do if my account is suspended?
Kindly contact our Customer Support Officer for further assistance by tapping on our “Live Chat” Icon.Few readers