Articles on: Account - একাউন্ট
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My date of birth is incorrect, how do I update this?

We’ll need to update this for you and verify the new details provided are correct.

You can find the "Live Chat Agent" from the bottom-right corner with the message icon and request for Change Date of Birth.

Kindly send us the following legal documents through Customer Support Officer or email us at

Machibet Account Username

Full Name as per National ID

National ID Number

National ID Picture (Front & Back)

Handheld National ID Picture

Mobile Phone Number

Email Address

Last Deposit Slip to Machibet that you have made

Standard verification requires 1-3 working days
For details on how to send documents to us, tap here.

Updated on: 22/01/2024

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