Articles on: Deposit - ডিপোজিট
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What will happen to my deposit, if I filled in the wrong information on the "Genkin Pay" or " Pepyala" deposit request?

The request will not go thru, it will be marked as “Fail” on your Deposit Transaction History ( guide to check deposit history ).

Our payment system will alert and reject the deposit when:

Your transferred amount is not the same as your deposit request amount

Deposit Request Cash-out e-wallet account and transaction slip are not tally

Deposit Request Cash-out transaction ID and transaction slip are not tally

Submit a Deposit Request with an Invalid Transaction Slip

Uploading a Duplicate Slip or Receipt

For further inquiries, kindly contact our Customer Support Officer.

Updated on: 22/01/2024

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