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My Mobile Phone number is incorrect/changed, how do I update this?

We’ll need to update this for you and verify the new details provided are correct.




  • Machibet Account Username


  • Full Name as per National ID


  • Date of Birth


  • E-mail Address


  • Previous Phone Number


  • New Phone Number


  • Deposit account profile screenshot/video record



Standard verification requires 1-3 working days

For details on how to send documents to us, tap here.

Updated on: 23/01/2024

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