My date of birth is incorrect, how do I update this?
We’ll need to update this for you and verify the new details provided are correct.
- You can find the "Live Chat Agent" from the bottom-right corner with the message icon and request for Change Date of Birth.
- Kindly send us the following legal documents through Customer Support Officer or email us at support@machibet.com:
- Machibet Account Username
- Full Name as per National ID
- National ID Number
- National ID Picture (Front & Back)
- Handheld National ID Picture
- Mobile Phone Number
- Email Address
- Last Deposit Slip to Machibet that you have made
Standard verification requires 1-3 working days
For details on how to send documents to us, tap here.
Updated on: 22/01/2024
Thank you!