My date of birth is incorrect, how do I update this?
We’ll need to update this for you and verify the new details provided are correct.
You can find the "Live Chat Agent" from the bottom-right corner with the message icon and request for Change Date of Birth.
Kindly send us the following legal documents through Customer Support Officer or email us at support@machibet.com:
Machibet Account Username
Full Name as per National ID
National ID Number
National ID Picture (Front & Back)
Handheld National ID Picture
Mobile Phone Number
Email Address
Last Deposit Slip to Machibet that you have made
Standard verification requires 1-3 working days
For details on how to send documents to us, tap here.
You can find the "Live Chat Agent" from the bottom-right corner with the message icon and request for Change Date of Birth.
Kindly send us the following legal documents through Customer Support Officer or email us at support@machibet.com:
Machibet Account Username
Full Name as per National ID
National ID Number
National ID Picture (Front & Back)
Handheld National ID Picture
Mobile Phone Number
Email Address
Last Deposit Slip to Machibet that you have made
Standard verification requires 1-3 working days
For details on how to send documents to us, tap here.
Updated on: 22/01/2024
Thank you!