> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.machibet.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What should I do if the website fails to load?

Do not worry if you encounter issues while loading for the website.  
  

##### Try out the following solution:

  
  
*   **Check you internet connection. If you're in Airplane Mode or accidentally turned Wi-Fi off, that's your obvious culprit. Try visiting other sites to see if they work. If some sites work and one doesn't, it probably isn't your internet connection.
  
*   **Check your website spelling, extra or missing wording on website link will run you into trouble. Make sure the website you key-in is https://m.machibet.com/
  
*   **Report the issue to the Customer Support Officer. Just in case the website is down and you are unable to contact us via the live chat icon. Kindly bookmark our 24/7 live chat Customer Support Officer link: https://mcb.crisp.help/