> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.machibet.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What should I do if the deposit fails/deposit has not been credited?

* Please check your e-wallet or bank if there is any deduction.
* Please refresh the page if the deduction is made but funds are not reflected on your balance. This allows the display to update to show the most recent total.
* Please don't reattempt a deposit until you've tried refreshing, just in case they both go through.
  
  
|| If the fund is still not credited to your account **within 10–15 minutes**, kindly contact our [Customer Support Officer](https://go.crisp.chat/chat/embed/?website_id=c24ccfe7-2dcb-4010-a864-7fb4c511a353) for further investigation.