> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.machibet.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Uploading document for verification

When sending documents for account verification (if required), please ensure 
* Your picture or file shows the whole of the requested document 
* Able to read any writing or numbers clearly.  
  
To make this process as simple as possible is to email clear pictures of your documents to [support@machibet.com](mailto:support@machibet.com).  
  
You can use a digital camera or mobile phone, or scan them and save the images on your mobile phone/computer.

**If you'd prefer to manually send to us through the website, you can see below for the steps :**

1. Click on "Verify" Now
![](https://storage.crisp.chat/users/helpdesk/website/64ced1d4feb12c00/kyc-verification_v0jlzm.jpg)

2. Click at the center to upload Front NID Photo
![](https://storage.crisp.chat/users/helpdesk/website/64ced1d4feb12c00/click-on-picture-id-card_n2en0a.jpg)

3. After successfully upload Front NID Photo, you can click at Back NID as shown in the picture
![](https://storage.crisp.chat/users/helpdesk/website/64ced1d4feb12c00/click-on-next-picture-back-id_1roweex.jpg)

4. Click at the center to upload Back NID Photo
![](https://storage.crisp.chat/users/helpdesk/website/64ced1d4feb12c00/click-on-picture-for-back-id-c_1sutwg0.jpg)

| If you do not have a NID, you can choose to use Birth Certificate Option. Click at the center to upload your Birth Certificate

![](https://storage.crisp.chat/users/helpdesk/website/64ced1d4feb12c00/no-birth-certificate_oh7q7p.jpg)

5. Once everything has been uploaded clearly, click "Next" at the Bottom Right.
![](https://storage.crisp.chat/users/helpdesk/website/64ced1d4feb12c00/after-processing-all-click-nex_1zxvi4.jpg)

6. Click at the center to upload "Handheld ID". **Please ensure both ID and Face is clear.**
![](https://storage.crisp.chat/users/helpdesk/website/64ced1d4feb12c00/uploading-face-with-id_1w2dcd.jpg)

7. Click next after successfully upload Handheld ID
![](https://storage.crisp.chat/users/helpdesk/website/64ced1d4feb12c00/handheld-id-next_tt0myf.jpg)

8. Click at center to upload your Last Deposit Slip
![](https://storage.crisp.chat/users/helpdesk/website/64ced1d4feb12c00/upload-deposit-slip_100hok8.jpg)

9. Click next after successfully uploading Last Deposit Slip
![](https://storage.crisp.chat/users/helpdesk/website/64ced1d4feb12c00/after-upload-deposit-slip-clic_a6z5k2.jpg)


|| Thank You for your time ! 
|| You have sucessfully submited your KYC Document.
|| Our officer will take 3-5 working days to verify your document.
|| Thank you for your patience.