> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.machibet.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Unable to transfer from main wallet to game wallet.

Do not worry if you encounter issues while transferring your funds.  
  

###### Try out the following solution:

*   Check if the game provider is on maintenance, you are not able to perform funds transfer to the game wallet that is under maintenance.
*   User account network congestion. Due to frequent funds transfers in a short period causing network delay, data unable to update quickly and causing data losses.
*   Kindly transfer funds in integer amounts.
*  Contact our 24/7 live chat [Customer Support Officer](https://go.crisp.chat/chat/embed/?website_id=c24ccfe7-2dcb-4010-a864-7fb4c511a353).