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> Fetch the complete knowledge base index at: https://help.machibet.com/sitemap.xml
> Use this file to discover available pages before exploring further.
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# My date of birth is incorrect, how do I update this?

We’ll need to update this for you and verify the new details provided are correct.  

1. You can find the "Live Chat Agent" from the bottom-right corner with the message icon and request for Change Date of Birth.

![](https://storage.crisp.chat/users/helpdesk/website/64ced1d4feb12c00/mmcb777commemberdepositsamsung_vmc8b6.png)

2. Kindly send us the following legal documents through [Customer Support Officer](https://go.crisp.chat/chat/embed/?website_id=c24ccfe7-2dcb-4010-a864-7fb4c511a353) or email us at [support@machibet.com](mailto:support@machibet.com):  
  
*   Machibet Account Username
  
*   Full Name as per National ID
  
*   National ID Number
  
*   National ID Picture (Front & Back)
  
*   Handheld National ID Picture
  
*   Mobile Phone Number
  
*   Email Address
  
*   Last Deposit Slip to Machibet that you have made
  
  
Standard verification requires 1-3 working days  
For details on how to send documents to us, tap [here](https://mcb.crisp.help/en/article/uploading-document-for-verification-1d32laf).