> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.machibet.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Forget Username?

##### If you've forgotten your username, kindly contact our [Customer Support Officer](https://go.crisp.chat/chat/embed/?website_id=c24ccfe7-2dcb-4010-a864-7fb4c511a353) via live chat by providing your:

  
  
*   Full name
*   E-mail
*   Mobile number
  
  
You could start a live chat by tapping any **“Live Chat”** Icon.  
|| (Live Chat support is available 24/7)

![](https://storage.crisp.chat/users/helpdesk/website/64ced1d4feb12c00/forgetusernameen_1ft5ijk.png)
  
| After undergoing some simple verification, you will be able to obtain the username to access your account in no time.