> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.machibet.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Customer support is unreachable. What should I do?

Our customer support officer’s live chat is available 24/7. If live chat is congested, you could also drop our Customer Support team an e-mail at [support@machibet.com](mailto:support@machibet.com) about your inquiries, our [Customer Support Officer](https://go.crisp.chat/chat/embed/?website_id=c24ccfe7-2dcb-4010-a864-7fb4c511a353) will get back to you in short while.